![]() The IDC will not be able to retrieve files from the Olympus DS-330 device (because that device requires drivers from the older, v2002 player).With the new DSS Player Pro installed, the IDC will have all the functionality described when no player is installed, plus it will handle DSS and DS2 playback and local file conversion to WAV format. If you have an older version of DSS Player it may not be compatible with Windows 7. If the Olympus DSS Player Pro (newly available in 2008) is installed Check for a Windows 7 compatible version of the software on your regional Olympus site. The DSS Player Standard R2 is the software that allows users to organize and archive dictation and transcription files in a simple way. Playback of the DS2 files will not be possible in the IDC itself.(self-extracting.exe file 5.35 MB) (11/04) View the. Please note this software has been superseded by DSS Player. DSS Player Pro release 3.x must be installed on the computer as the download destination for this upgrade. With version 2002 of the Olympus Player installed, the IDC will have all the capabilities above (when no player is installed) plus be able to retrieve DSS files from the Olympus DS-330 model recorder. This is the Business range software for licenses that start with SD11 or ST11, which allows users to download files from their Business range recorders through the software to their PC or to a network location. ![]() If the Olympus DSS Player 2002 (Standard or Pro) is installed Although there is no official support for DSS Player for Mac within this environment at this time, Olympus are currently working on an update to resolve. The conversion utility from DSS and DS2 to WAV format will not be available.Files cannot be retrieved from an Olympus Model DS-330 recorder (although all current USB recorders should work).Playback of the DSS or DS2 files will not be possible in the IDC itself.It can send them to the InfraWare 360 platform servers and those jobs will be fully supported by the platform. The capabilities of the IDC vary depending on whether an Olympus Player is installed and what version.Įven without a DSS Player installed, the IDC can retrieve DSS or DS2 audio dictation files from most USB handheld recording devices. The InfraWare Dictation Client (IDC) can work with both DSS and DS2 files. Once you have installed the DSS Player Lite, receiving a DSS 'voice'mail becomes as. Simply include a copy of DSS Player Lite or a link to the Olympus software download page with your email. Olympus DSS Player Requirements for the IDC Using the free DSS Player Lite you can be sure that your DSS files can be opened by any recipient: colleagues, business partners, family members etc. If our assumption is correct, you'll also be able to delete the recordings directly from your recorder.KB ID # 252 - Do I need the Olympus DSS Player installed?ĭo I need the Olympus DSS Player installed? This is how Olympus controls their professional product line and enforces MAP pricing.Īs a temporary workaround, you should be able to browse to the recordings on the DS-7000 and drag-and-drop them into the DSS Player software. If you purchased from a gray market source, like eBay, you won't be able to acquire technical support. Hopefully you purchased your unit from an Olympus certified reseller. Only the reseller can supply direct support for the Olympus professional line of dictation equipment. Strange as it sounds, you are not permitted to contact Olympus directly. Devices/microphones/foot controls requires supported software. NOTE: The Support Status of all products are subject to change. The bad news is that we haven't a clue how to fix this but if you contact your reseller directly, they can get in touch with Olympus support and come up with an answer by virtually connecting to your computer. This article details the support status of the professional and business range products. ![]() An update on the DS-7000 software would not help with this issue. Having said that, we suspect that the Mac OS may be recognizing your digital recorder as an external hard drive rather than a recorder. ![]() While we sell the DS-7000 recorder, unfortunately, we have very little Mac knowledge because we don't work with the Mac OS. ![]() Welcome to the World's Most Popular Speech Recognition Forum ![]()
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